Customer-Centric organizations understand that the next frontier to drive competitive advantage is the human experience. Recent studies have looked at the correlation between engaged employees and happy customers; it is a known fact that when organizations improve their workforce experience, the customer experience is positively impacted. However, CX leaders often encounter some challenges when it comes to influencing the employee experience since this area typically sits under HR.
This engaging webinar will discuss best practices and equip CX leaders with strategies to:
Complete the form to receive access today!
Customer-Centric organizations understand that the next frontier to drive competitive advantage is the human experience. Recent studies have looked at the correlation between engaged employees and happy customers; it is a known fact that when organizations improve their workforce experience, the customer experience is positively impacted. However, CX leaders often encounter some challenges when it comes to influencing the employee experience since this area typically sits under HR.
This engaging webinar will discuss best practices and equip CX leaders with strategies to:
Complete the form to receive access today!