Conversocial is a leading customer engagement platform for today’s always-on digital customer. Delivering a unified approach to a new generation of customer care that replaces traditional service channels, Conversocial enables hundreds of global brands including Hyatt, Tesco and Alaska Airlines to ensure they are supporting in-the-moment resolution, at scale, to drive profitable and lasting relationships through all social and digital channels.
Conversocial is a select member of the Twitter Official Partner Program, Official Instagram Partner and a Facebook Preferred Developer. For more information, visit http://www.conversocial.com or @conversocial on Twitter.
ServiceNow was started in 2004 with the belief that getting simple stuff done at work can be easy, and getting complex multi‑step tasks completed can be painless. From the beginning, ServiceNow envisioned a world where anyone could create powerful workflows to get enterprise work done. Today, ServiceNow is the cloud‑based platform that simplifies the way we work. ServiceNow software automates, predicts, digitizes and optimizes business processes and tasks, across IT, Customer Service, Security Operations, Human Resources and more, to create a better experience for your employees and customers while transforming your enterprise. ServiceNow is how work gets done.
An Intelligent Conversational Platform, Powered by AI
Without requiring any engineering effort, Solvvy enables businesses to automate customer support using AI and accurately resolve customer issues expressed in everyday language. To meet customer expectations of immediacy and convenience, Solvvy understands customer conversations and quickly surfaces the most accurate and relevant resolution. Solvvy’s conversational platform powered by AI leverages our universe of customer conversations and learns from every customer interaction to improve performance over time.
CEMOSoft is an innovative “Customer Experience Management” platform for enterprises to engage customers. CEMOSoft addresses CXO’s challenges and needs: engaging millennials/generation-Z, building brands, improving customer satisfaction, positioning for new growth, and adopting emerging technologies. CEMOSoft enables businesses to embark on business digital-transformation involving processes and customers, what we term “Digitization”.
CEMOSoft allows business managers to engage customers with mobile smart phones and tablets in a two way conversation in-store, on-premises and online. Businesses get customer insight, the opportunity to reciprocate, give reward, and position for new sales/commerce, what we call “Reciprocity Commerce” or “R-Commerce”.
CEMOSoft 2.0 (“CEM”) platform of products includes Insight, Reward, Analytics, and CEMOSoft 3.0 (“CEMO”) has two additional products: Omnichannel and Advertisement.
CEMOSoft Cloud Mobile SAAS platform solution is available for immediate implementation for use at your business. Also, available for implementation are Cloud Edge-IOT, Intel® NUC (Next Unit of Computing) KIOSK to provide newer ways to engage customers.
CEMOSoft welcomes CCO Fall Delegates to a personalized platform DEMO* and get qualified for a CEMOSoft ‘Trial’ free account for use at your business.
About SAP Customer Experience
SAP Customer Experience helps build trusted relationships between brands and their customers to unlock a new world of digital innovation, customer value, and sustainable growth. Delivered by an integrated technology suite, SAP C/4HANA empowers businesses with the ability to manage the complete customer experience by bringing together customer data management, machine learning and microservices to power real-time, intelligent customer engagements across sales, customer service, marketing and commerce. SAP C/4HANA helps brands build long-term competitive differentiation and brand loyalty through customer experiences that are trusted, simple, personal, helpful, and connected to help customers achieve everyday goals.
Founded in 1995, CRMXchange has long been recognized as a premiere destination on the Internet for the exchange of information and ideas on customer relationship management, sales, contact center, and telemarketing issues. Today, the site offers a wide variety of resources for CRM professionals. CRMXchange has developed unique insights into the kinds of business intelligence and professional development programs required for successful contact center operations. And as pioneers of the Internet, CRMXchange understands the profound role the Web can play in the all-important arena of peer-to-peer communication. Known by our audience as the “event site,” CRMXchange has gained a reputation as experts in the hosting and marketing of webcasts and other online events.
The CDP Institute provides vendor-neutral information about issues, methods, and technology related to customer data management in general and to Customer Data Platforms in particular. Activities include publishing of educational materials, news about industry developments, creation of best practice guides and benchmarks, and a directory of industry vendors.
Founded in 2011, the Customer Experience Professionals Association is the premier global non-profit organization dedicated to the advancement and cultivation of the Customer Experience profession.
The CXPA supports the professional development of its members and advances the field by providing shared best practices and education, developing standards, offering networking opportunities, promoting the industry, and creating a better understanding of the discipline of Customer Experience.
DAN Global™ supports the digital marketing industry and enhances the intelligence, expertise, reach and effectiveness of the digital agencies, companies and individual marketers through online platforms, consultancy, events and training.
DAN Global’s mission is to enable the digital marketing agencies, companies and individual professionals to succeed online.
CrowdReviews.com is a transparent online platform for determining which products and services are the best based on the opinion of the crowd. The crowd consists of Internet users which have experienced products and services first-hand and have an interest in letting other potential buyers their thoughts on their experience. CrowdReviews.com is driven by an algorithm allowing for both customers and providers of products and services to understand how the rankings are determined. The service can be used by potential buyers to learn more about their vendors prior to making a purchasing decision.