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Chief Customer Officer, Fall

C-level Accountability for Customer Centricity

200

Speakers

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Shalini Mitha

Global Head of Product Marketing, SAP Customer Experience and SAP C/4HANA

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Ido Bornstein-HaCohen

Chief Operations Officer , Conversocial

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Reginald Chatman

Senior Director, Customer Experience, Bloom Energy

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Devon Westerholm

Director of Customer Advocacy, Dropbox

Humana

Peter Howerton

Enterprise Transformation Leader, Customer Experience and CRM, Humana

Sarah Beachler

Sarah Beachler

Director of Client and Market Insight, SEPHORA

Holly Hacker Vitamix

Holly Hacker

Director, Brand and Customer Experience, Vitamix

Gary David

Gary David

Applied Professor of Sociology & Information Design and Corporate Communication, Bentley University

Josh Ives - Samsung

Josh Ives

VP of Customer Experience, Samsung Electronics

Crystal Collier

Crystal Collier

Head of Strategy, Performance and Insights, Electronic Arts

Raphaelle

Raphaelle Loren

Customer Experience Strategy Leader, Wells Fargo

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Bob Buiaroski

SVP Customer Experience, Manulife

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Deb Zell

Experience Director, Dell

Kirsty Traill Hootsuite

Kirsty Traill

VP, Customer, Hootsuite

Anita Swamy

Anita Swamy

VP, Retail Customer Experience, Manulife

Eric Rasmussen Groupon

Eric Rasmussen

VP Consumer Inisghts, Groupon

Zack Hamilton - Aarons

Zack Hamilton

Head of Customer Centric Initiatives & Experience, Aaron's

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Robert Azman

Vice Chairman - Board of Directors, CXPA

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James Thompson

Director of Digital Accounts, REEF

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Clayton Costa

Head of Customer Experience, Turvo Inc.

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Ian Thiel

Head of Customer Growth, Alto Pharmacy

Diane Magers

Diane Magers

Interim CEO, Customer Experience Professionals Association

Sabrina Basht

Sabrina Basht

Chief Strategy Officer, Best Egg

Randi Schochet

Randi Schochet

Chief Marketing Officer, Cross River Bank

Christina Kosmowski

Christina Kosmowski

Head of Customer Success, Slack