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October 16-17, 2019 | W Hoboken Confirmed Speakers
President, NFL Experience
National Football League
Group Manager, UX Research Group - Digital Products
HBO
Former Global Chief Customer Officer
Johnson & Johnson
Executive Director of Creative and User Experience
Allstate
Global CX Lead
Kimberly Clark Professional
Director, Global Guest Experience & Innovation
Dorchester Collection
Vice President, Global Design Strategies, Distinctive Premium Brands
Mariott International
Experience and Design Researcher
Airbnb
Former VP, Analytics and Insight
NASCAR
Former Director, Customer Experience Programs
JetBlue Airways
Former Head of Strategy, Programs and Insights
Electronic Arts
Global Head Customer Operations
Pinterest
Chief Operating Officer, Global Fraud
Morgan Stanley
Global Director of Design & User Experience
GE Healthcare
VP Experience
Erie Insurance
VP Technology Customer Success
Northwestern Mutual
Senior Director, Customer Centric Initiatives, Experience & Sales
Aaron's
Chairperson
CXPA
Head of Customer Experience, Workplace Solutions Group
Prudential Financial
Senior Vice President, Visitor Experience
National September 11 Memorial & Museum
CEO
VP, Head of Marketing
Victaulic
Associate Vice President - Digital Experience Design (DXD)
Wells Fargo
SVP Customer Experience & Care
Altice USA
Chief Digital Officer
Broadridge
Head of Customer Analytics and Consumer Science
AIG
Chief Experience Officer
Northwell Health
Chief Customer Officer
GSA
Head of Customer Experience, Strategy & Operations
Blue Cross Blue Shield of Massachusetts
Chief Marketing Officer
Live Ventures
Director, Digital Transformation
Citi
Vice President Customer Experience & Strategic Planning - Financial Services
Manulife